JACKSON, Miss. (WJTV) – JXN Water officials are encouraging customers in Jackson to return back to their normal water use. This comes after a deep freeze hit the Jackson area.

Officials said they’re monitoring leaks throughout the city, but there were no major service disruptions.

“We expect a few more challenges as the ground thaws and causes some additional pipe breaks but we remain fully prepared to address those,” said Ted Henifin, Interim Third-Party Manager. “We certainly hope your own plumbing fared well through this deep freeze and ask that you turn your dripping faucets off now that temperatures have risen above freezing.  This will help us keep your service uninterrupted should we experience more pipe breaks as we thaw out over the next few days.”

Leaks inside the home on the customer’s side may can add up quickly and cause a high water bill. Customers are encouraged to log into their Digital Self-Service account to check their normal water use. The main cause of leaks inside most homes are from the toilets, shower hoses, kitchen and bathroom faucets.

Leaks outside the home from the street to the meter are JXN Water’s responsibility. JXN Water crews are still isolating neighborhood pipe breaks. Repairs may be delayed up to 48 hours depending on the type of break and the way the line sits in the system.

Customers can call 601-500-5200 if they have any questions about their water, report neighborhood leaks or report public pipe breaks.